Return Policy

ALL SALES from Black Friday Specials are FINAL

*Shipping addresses is solely the CUSTOMER’S responsibility.

Racks & Roses Boutique is NOT responsible for an incorrect address that you, the customer, provided. Shipping addresses are printed immediately upon purchase within our system. Therefore, we will not assume responsibility for invalid information given by the customer.

*We are NOT responsible for lost or stolen packages.

Once package is received by the carrier, it is out of our hands!!

*NO returns on items such as:

-Clearance items

-Jewelry

-Hair accessories (including caps)

-Undergarments

-Socks

-Belts

-Swimwear

-Candles

THESE ITEMS ARE FINAL SALE ONLY

*Customer has 30 days upon package received to return. Please be sure to plan 5-10 days transit time!

*Item MUST be returned in NEW condition to be eligible for return.

-Tags must still be ATTACHED

-NO stains

~NO deodorant stains

~NO makeup stains

~NO food stains

-MUST be odor (smoke/pet/perfume/etc) & pet hair free.

*NO exchanges- REFUND OR STORE CREDIT ONLY*

*Customer is responsible for return shipping UNLESS order was fulfilled incorrectly*

Ex: wrong size sent OR wrong item sent.

By purchasing from R&R, you understand these terms in full.